Criticism of Queen after death of Diana 'hugely upset' Queen Mother
Friends of Queen Elizabeth have also revealed her shock at the public outpouring of grief over the Princess' death.
Sir Michael Oswald and his wife Lady Angela Oswald said Queen Elizabeth felt angry and defensive that her elder daughter was so widely criticised for her actions in the aftermath of the Princess's fatal car crash in Paris in the summer of 1997.
The Queen was accused by some of a failure to capture the mood of the nation, in the days following the death.
Public anger began as a result of the decision to issue an apparent "business-as-usual" message by taking Princes William and Harry to church at Balmoral, a few hours after Prince Charles had broken the news to them of their mother's death.
There were also accusations that the Queen remained in Scotland for too long, and did not return quickly enough to London, which had become the focal point for public grief over the Princess' death.